Privacy Policy

What information we collect

When you use our website, we may collect the following personal information:

• Your name
• Your business name
• Your email address
• Your phone number

This information is collected when you submit our contact form or book a discovery call, both of which are processed through HubSpot (see Third-Party Services below).

How we use your information

We use the information you provide to:

• Contact you in response to your enquiry
• Discuss how we may be able to help your business
• Follow up on conversations we have had with you

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How long we keep your information

We retain your personal information for as long as necessary to respond to your enquiry and maintain accurate business records, currently up to 24 months from your last contact with us, after which it is securely deleted unless you become a client, in which case it is retained in line with our client record-keeping requirements.

Third-party services

We use the following third-party services to operate our website and respond to enquiries:

• HubSpot: processes contact form submissions and discovery call bookings on our behalf. Read HubSpot's privacy policy at hubspot.com/legal/privacy-policy.
• Google Analytics: helps us understand how visitors use our website. Read Google's privacy policy at google.com/privacy.
• Google Ads: if you reach our website through a Google Ad, Google may collect data in accordance with their own privacy policy, including for conversion tracking. Read Google's privacy policy at google.com/privacy.
• Meta (Facebook/Instagram) Pixel: if you reach our website through a Meta ad, Meta may collect data in accordance with their own privacy policy, including for conversion tracking. Read Meta's privacy policy at facebook.com/privacy/policy.

Each of these providers may use cookies or similar tracking technologies as part of their service. See Cookies below.

Cookies

Our website uses cookies to help it function properly and to understand how visitors use the site. These may include:

• Essential cookies required for the website and booking system to work
• Analytics cookies (Google Analytics) that help us understand website usage
• Advertising cookies (Google Ads and Meta Pixel) that help us measure the effectiveness of our advertising and, where applicable, show you relevant ads on other sites

You can control or delete cookies through your browser settings. Disabling cookies may affect how parts of our website function, including the booking calendar.

How we store your information

Your information is stored securely and only accessible to the Blackjet team and the third-party service providers listed above. We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Visitors in Australia

Blackjet works with clients across New Zealand and Australia. This policy is written to meet our obligations under the New Zealand Privacy Act 2020. Blackjet takes reasonable steps to handle the personal information of clients in Australia appropriately. If you are located in Australia and have questions about how your information is handled, please contact us at hello@blackjet.co.nz.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Ask us to correct any information that is inaccurate

To make a request, contact us at hello@blackjet.co.nz.

Contact

If you have any questions about this privacy policy, please contact us at:

Blackjet Limited
hello@blackjet.co.nz
blackjet.co.nz